Tracey, teaching is as much an art form as it is a learned skill. Observing other great instructors and how they manage situations you yourself want to become more skilled is a great technique and demonstrates your dedication to the teaching arts. I have also used other techniques such as requesting others to observe my classroom and teaching skills and I have also video tapped my classroom sessions for self reflection or discussion with those more skilled than myself. I have used this analogy many times, you only need to look to the world of athletics and specifically college athletics if you really want to take your classroom management to another level. A college coach will spend hours monitoring film and reviewing the results of various game strategy packages in order to become better and better at managing their classrooms. Why do we as classroom instructors feel our environment should be any different. The techniques are very similar while the time we need is different. I am not suggesting instructors need to spend hours upon hours outside the classroom but for those working to improve on their skills, some hours outside the classroom may be necessary as you build your skill-set. James Jackson