Hi Amy, I have been where you are in particular with the one student that refuses to become engaged in the course. I will extend myself to help and support such a student to a point and then I will remove the student from the class. The student is paying to be in the course and as a result should value the content that is being shared. When such a student doesn't appreciate having the chance to go to school I encourage such a student to step out of school until such time he/she is ready to benefit from school. There are too many students that desire to learn and benefit from being in school that need my time to waste effort on a student that doesn't care. To me it is sad when a student doesn't value the opportunities being presented. Gary