Hi Lyn, Thank you for the excellent remarks about student retention. You are correct about how the instructor is the first and last line of defense in terms of keeping students in school. I took am often sadden by the student that I thought was doing ok in the class and wasn't in danger of quitting and then one day is gone. I start to think what did I miss, could I have caught the signals in time, etc. I always try and follow up with such a student to see if I can get them back. The results are mixed on whether they come back or not. I will never give up trying though because I along with all the other instructors want students to succeed. Gary