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There's a fine line between showing empathy and bending the rules for a well rehearsed sob story. Years of experience has taught me to always be prepared with alternate arrangement which allows the student to save face while testing their sincerity in completing their learning tasks . . . If properly administered a great instructor can create alternatives that allow students with hardships to navigate the tasks yet making the experience a behavioral teaching event i.e. learning themselves to be better prepared. What say you?

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