Delivering instructional content that is understandable by students and increases their knowledge is the goal of educators. Knowing what are the best ways to assess the learning of students should be a high priority of educators as well. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing education landscape. Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance.