Hi Brenda, Good ideas for setting up a supporting environment for your students. I am with you on the cell phone situation. That is a courtesy as well as learning issue. They have to respect the other students and their learning needs. Non-traditional students need even more support as they make the transition from their previous world to the world of being a student. As you know they are very nervous about their success in the class as well as how they will fit in with the other students. By having exercises or activities that let them demonstrate their abilities with success from the very beginning I can them build up their self confidence and help them to be successful for the entire course. If the students see you not only as a instructor but as a model they can look to, you will have given them much encouragement. Rapport with the students will help them to overcome most of the negative issues that come up in the class. They know you care about them and their success. Gary