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Hi Ben,
The key is to look at the comments from students within context. Often students evaluate the instructor at the end of the course when there is all the pressure of completing assignments and passing the final. This is the worse time to get accurate feedback I believe. A way to get accurate and helpful feedback is to solicit input a points along the way. Give your students 3x5 cards and have them give feedback on a just completed project or assignment. They don't have to put their names on the cards so they will be more candid and not feel under pressure. I have been doing this for a number of years and have received great feedback that really helped me to improve my course.
Gary

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