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Laurie,
For many students using professional and appropriate language is an acquired skill. To help reinforce that I give examples at the beginning of my course in order to send a signal to my students that I want them to model not only dress and conduct but language as well. Then I make a game of it by pausing when something inappropriate is said along with giving the student a smile. The student realizes that he or she has said something inappropriate and can reflect on it and I haven't disrupted the flow of the class. These ongoing reminders help the students to acquire professional language. I also have talks with them about professionalism at different times throughout the course where I talk about use of language. These ongoing reminders help them to make progress as well as learn that they are going to need to be able to not only do the skill work but also communicate appropriately if they are going to have a successful career.
Gary

Gary Meers, Ed.D.

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