Hi Amy,
This is an ongoing problem with all students. They only hear what they want to hear and only when they think they need to hear it. When we receive new information we do three things with it, delete it because we think we don't need to know it, distort it to make it fit what we want to hear, or personalize it to ourselves. Of course we are striving for the later, but much of what we say gives shifted into the first two categories. So we keep on saying things over and over.
Gary
