Hi Mary: Great! I think there can never be enough general courtesy, friendliness, and general encouragement and support regardless how the students are performing. This reflects and conveys a sense the teacher cares about the students success. We may be able to adjust our personality somewhat to match different instructional requirements or roles (lab skills vs. lecture vs discussion vs.demonstration), but we can always be kind and patient, and students will appreciate that in any instructor. Regards, Barry Regards, Barry