John, Well done. I think better instructors are those that are willing to view their instructional activities through the lens of probably needing continuous improvement, no matter how long they have been in their position. When we do that, we are bound to become better instructors. I consider myself as someone who is kind and gentle, tolerant, patient and understanding, and approachable. But it has taken many years to convey these same attributes to my students. I think we all are a "work in progress". Barry Westling