Hi Flavio:
Our purpose in developing quizzes and tests is to assess to what degree the student has mastered the course material prresented to them. Learning is the process the student goes through, while knowledge is the hoped for outcome.
It's true, the student/graduate does reflect on the school and instructor reputation to the employer. We should strive that all students leave feeling satisfied the instructor cared about their learning and successfulness.
Regards, Barry