This course was very helpful. Took me back to Covid-19 times and crisis all of us were facing. Made me reflect about actions we made, and what could be done better.

It was interesting to learn that I am a combination of different leadership styles. However the strongest one is Coaching.

Comment on Natali Rodriguez's post: Very well said and I can only agree with your post.

It is not a simple question. I believe it is a mix of both. The willing of becoming a leader comes strongly from the personality, which I believe we were born. But only life, experience, the environment build the final version of the leader. I assume there are events during the leader's life that inspire him/her to make an impact in the lives of other people, to improve something that is not working properly, etc. Now, leaders make other leaders: that I can agree totally. We become better leaders when we have great examples, mentors, who inspire us. 

As university team member I should always act with student centered approach.

It is important for us to understand how our actions can affect a student's life, when a misrepresentation can affect student's trust and will to continue with the education.

I liked the following statement: Conservative is the best approach in communicating information. 

Don't use superlatives, provide numbers, statistics, facts.

As a member of the institution, I have to make sure that any information, statement, advise isa Representation. We have to be very careful in providing the information and not to be afraid to direct a student to a proper department or team member, who is specialized in the subject. For sure, all the university's team members have to be familiar with the school catalog. 

I learned about the components of the Regulatory Triad, it's importance, and responsabilities.