Activity
Whether we are working with local or international students, we must always be transparent and clear with the information we provide. You are the first point of contact they’ve had with your institution, which makes you their representative. Make sure to provide accurate, up-to-date information and manage the expectations of students who are placing their trust in you.
By following these practices, you will not only help create satisfied students who value your institution’s service, but you will also build a professional reputation that the industry will recognize. I believe that having these guidelines included in training is very helpful,… >>>
I have learned the importance of each department and their roles. Also, it helped me to understand the considerations that we should have when we talk about credits.
I have learned about the resources available to help me assist students. This is what we call product knowledge.
This module has taught me the essential components a catalog should include and how the information within catalogs is structured and used.
This program has helped me better understand the responsibilities of each team member within the admissions department and highlighted the importance of their roles.
End of Content
End of Content