Kathryn Laurentius

The use of check lists is one that I will apply to my classroom. 

Wait time is such a powerful tool in the classroom. I also love the power of having students connect and share their work in a variety of strategies. 

Using SMART goals with students can help them to stay on track, but it also requires the teacher to check in and model how it is done. 

The onboarding process is not really something I have put much time and energy into, and I am glad it was covered because I feel like it is an area I need to focus on. 

Communication really is key when it comes to teachers and coaches working together successfully. The relationship building and connecting between teachers and their students is an important aspect for student sucess and without that a lot of the other strategies will not be effective. 

Creating a separate professionalism/soft skills grade and system is a more successful strategy for a CTE course. 

Soft skills are incredibly important, no matter what role your students pursue. 

There is so much to learn about negotiation. This course had very helpful information. BATNA was something I knew nothing about when I started this course.  

I learned a lot about applying marketing knowledge to an educational setting. The customer is always the focus and there are many different ways to best understand our customers. 

I really enjoyed the videos in this course. I learned that all levels of an organization need to know, understand, and work to create a positive experience for customers. I also learned a lot that I did not know about customer loyalty. It is important to listen to feedback and use that to guide decision making.