Completing the OH115 Ohio Admissions Agent New Permit Course gave me a stronger understanding of the responsibilities, ethics, and legal expectations involved in the admissions process within behavioral health and substance use treatment services. The course reinforced how important it is for admissions agents to serve as the first point of trust and support for individuals and families seeking help during vulnerable moments in their lives.

One of the most valuable takeaways from this training was the emphasis on compliance, ethical communication, and accurate representation of services. It highlighted the importance of ensuring that every interaction is honest, compassionate, and… >>>