Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education. I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean. My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer. Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards. To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Website

https://www.nortonnorris.com and www.enrollmatch.com

Activity

Dr. Jean Norris

Discussion Comment

The role of leadership legacy

Lacei, What great awareness when you say, "making the tough call on a students' ability to begin a program is very hard as it conflicts with our motivators and job description." Helping a student graduate starts will measuring their ability to succeed, and it's clear that is your motivation. Thank you for sharing this in the forum. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

The role of leadership legacy

Dave, This is such an interesting idea, thank you for sharing! What has the feedback been from the students? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Critical issues facing higher education

Lacei, Great point. As they say, knowledge is power! Where will you start with gaining more information? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Addressing the issues facing higher education

Lacei, You make a great point. What I am hearing you say is that regardless of what you are paid, the effort to help the student still needs to exist. Is that correct? If yes, what do you currently do to help your students? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Addressing the issues facing higher education

Dave, Truly incredible point you make when you speak about making it hard for a student to drop by stating, "If I have the appropriate relationship with a student, I can make it hard for them to leave." This is the basis for building rapport, and maintaining a positive relationship. It's not about making it hard for them to go, it's about making them want to stay. What specifically do you do to build rapport with your students? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Communication Preference

Lillian, So your generation communication preference leans more toward phone or letter? Interesting! What was your experience switching your preferred method of communication to a more electronic mode? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

What's Your Generational Style

Lillian, Interesting! Will you expand on how you think this came to be? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Addressing the issues facing higher education

Excellent, James. Thank you for sharing! Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

The impact of the situation

Great awareness, John. I agree with you that you have to both manage and lead. It sounds like you might be familiar with this situation, will you share your experience? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Successfully Building Rapport

Patience and listening are key to building rapport, Marianne. Great points! Keeping an open and accepting atmosphere is key. What do you do if you find that atmosphere changes and rapport may have been broken? Dr. Jean Norris

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