Dr. Jean Norris

Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education.  I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean.  My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer.  Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards.  To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Activity

Discussion Comment
Heather, Interesting! What is your team role when a leader has already been identified? Dr. Jean Norris
Heather, The blame game is never fun. It's great that all the departments work together! I'm curious, does this method of collaboration exist throughout your institution? Dr. Jean Norris
Heather, All great options for discovering email or phone communication. How do you identify personal preference communication, such as visual, auditory, or kinesthetic? Dr. Jean Norris
Heather, Interesting! What specific traits of the Gen X'er do you find you identify with? Dr. Jean Norris
Alain, That is a difficulty in our field. What can you still do to assist the student to reach their goals? Dr. Jean Norris
Alain, Open ended questions are good for finding more information. What do you do with the information the student provides? Dr. Jean Norris
It sounds like you are really passionate about speaking with your students, Alain. What are some areas of opportunity for you? Dr. Jean Norris
Julie, The communication hierarchy is a nice tool to help build rapport with your students. Making sure to reach mutual interest before you give your opinion will allow your student to more readily accept the information/opinions you are sharing. Have you had the opportunity to use your new approach to the communication hierarchy? Dr. Jean Norris
ALICIA, Thank you for sharing. What specifically do you do to work on this form of communication? Dr. Jean Norris
Julie, It's so great you are aware of this. Keeping that in mind, how can make sure you stay "in the moment"? Dr. Jean Norris

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