Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education. I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean. My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer. Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards. To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Website

https://www.nortonnorris.com and www.enrollmatch.com

Activity

Dr. Jean Norris

Discussion Comment

Addressing Difficult Challenges

Susan, thanks for sharing your experience here. Based on this, what questions do you ask students about their understanding of tuition? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

The Four Elements for Success

Theresa, it sounds like product knowledge is important to you as it creates a level of credibility. Great point. What do you think about the other elements? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

What's Your Generational Style

Joseph, interesting point. Based on this, you have the great ability to connect with more generation types. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

How Do You Learn Best?

Judie, these are great points and it sounds like you fit well in your role. How will being aware of this information help you connect with more students? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Improving Your Call Process

Thanks for sharing Maureen. Do you find this process to fit the students' needs in order to build rapport? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Communication Methods

Timarra, that's great awareness. Based on that, what is your plan to effectively communicate on the phone and via email? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Communication Methods

Thanks for sharing this Kristine. Email communication can be difficult but it sounds like you have a plan to move forward which will ensure the receiver understands the message the way you want. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Communication Methods

Thomas, that is great awareness and it sounds like you adjusted to meet the needs of your employees. Keep up the great work. Dr. Jean Norris

Dr. Jean Norris

Blog

Expansion of Scope

You may note the name change from Student Retention Forum to the National Forum on Career Success (NFoCS). But the name change isn't all we've been up to! This group, comprised of industry experts, has lots to share and wants to learn from all of you. What do you believe are the most important/relevant issues impacting student success?

Dr. Jean Norris

Discussion Comment

Is being a leader more important?

You make a great point Jim, both are important to an organization. I'm curious, do you feel these traits can be found in one person?

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