Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education. I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean. My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer. Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards. To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Website

https://www.nortonnorris.com and www.enrollmatch.com

Activity

Dr. Jean Norris

Discussion Comment

Exploring All the Options for your Prospective Student

I think you hit the nail on the head Andriana. If the goal is to help students get an education and succeed in their educational and career goals, then it makes sense that we would want to enroll the RIGHT students for our school. Taking the time to explore all options with our students allows us to help them through the decision-making process, and though they may not enroll at your school - the positive experience they had with you could turn into a referral down the road. Thank you for your post.

Dr. Jean Norris

Discussion Comment

Integrating Collaboration

All that you mention are great team collaboration techniques. What can you do to incorporate these technique into the meetings with which you are involved?

Dr. Jean Norris

Discussion Comment

Your Communication Preference

Thank you for your post Diane. How do you think you need to adjust your communication to better connect with other generations?

Dr. Jean Norris

Discussion Comment

What's Your Generational Style

Does knowing this help you understand your needs and how you might need to adjust your approach with other generational styles?

Dr. Jean Norris

Discussion Comment

We've Never Metâ€¦

It does take some time to plan out an effective call but it could benefit you, your school and the student in the long run. Don't forget about campus events that may spark an interest. I'm also curious, if you are up to call #6 and the prospective student hasn't called us back, what might they be saying to you?

Dr. Jean Norris

Discussion Comment

Using Creativity for Call Backs

That's great Samantha! Let us know how your new techniques work out for you.

Dr. Jean Norris

Discussion Comment

Giving Memorable Tours

Great observations Andriana. Let us know how your new tour tips work out for you!

Dr. Jean Norris

Blog Comment

Avoiding Misrepresentation in Admissions - It's Time!

@lmerante :Hi Lori and thank you so much for your post. I agree that some admission reps have taken the "counseling thiing too far" but what we're talking about is actually training then to do real, meaningful counseling. I think it's very dangerous that some admission reps are "playing counselor" without the proper skills and training. Imagine if they were trained to actually help students understand their full potential, options, and create a plan for success.

Dr. Jean Norris

Blog Comment

The Role of Faculty in Student Success

@KirstieDB :Thanks for the post, Kirstie! As a group, we are hearing there is a gap between adopting new technologies and helping faculty understand best practices in utilizing these tools to improve learning outcomes. What have you seen?

Dr. Jean Norris

Discussion Comment

Your Most Challenging Obstacles

As you can see in other responses to this forum, we like the follow-up question, 'Is that what you expected?' which allows you to determine how the student feels about the cost of tuition. If they are okay with it then you can move on to the next step in your campus visit. Let us know how that works our for you.

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