Student retnetion is a team effort and we need to know our guidlines and how we can assist students when they encounter problems that require our aid. This in turn helps with retention. 

Understanding what ways to gather informationa ndunderstand what the students needs are will help in preventing students from getting to the point of making poor decisions. 

Understanding what causes attrition among our students helps us intevene and assist them so they can continue in our schools and achieve their goals. 

Learning what strategies to implement to reach and accomodate students is very important. 

Knowing this information is critical as many of these regulations impact the calls and emails we send out daily. 

Its important that information is accurate and follows what is posted about your school. Make sure not to talk about any specific competitors.