I learned about different resources and links that I can utilize in order to keep my information up to date and within compliance. Also learned the importance of setting and maintaining a Resource Notebook with critical and current information. Keeping up with the industries and everything regarding the programs we offer in our institutions, as well as credit transfer policy must be clearly communicated to the prospect student, was another take-a-away.

I learned about the importance of gathering information about the institution's programs, as well as talking with instructors and people from each education department to get more insight. Also as a best practice, using the sample chart provided, one can list the programs by the level, program title, clock and credit hours, and delivery method. In addition, I learned the importance of class participation best explain each program. Lastly, Understanding the strategic marketing plan and methods of the institution allows admissions staff to be better equipped when interacting with prospect student.

Understand your institution’s catalogue, enrollment form and what to do with the files following enrollment. The institution’s catalog and enrollment agreement lay out the terms of what the student can expect from our institution. It is important to stay update on any changes to programs, catalogs, and enrollment agreements at the institution. It is also vital to be prepared and familiar with the policies and procedures when completing all the paperwork. Knowledge is key, as we always want to make sure we are giving the student detailed and accurate information.

I have learned that the admissions policy is extremely important as well as keeping up to date with any changes in the rules and regulations. I have also learned the importance of using the correct terms, the Florida Statutes & Rules governing the admission process and the role of the (CIE) commission for independent education.