WOW!
It was so interesting for me to view my students as my customer! I have always thought of them as someone who HAD to be in school and that I was doing them a "favor" (not providing a "service").
It makes total sense that if I change how I percieve them, it wil in turn change how I treat them.
Most of our students are paying alot of money to be in school and I should view my roll as the reason.
Very enlightening!