I learned the importance of validating students emotions in emails. 

 I leanred that 47% of young professionals and students surveyed found the internet to be as important as basic human needs. 

I learned that the first online class was PLATO in 1960.

I learned that the three retention factors are, individual, external and institutional factors. 

Tips for promoting critical thinking are, ask students questions and ask them to justify their answer. 

I learned that rubrics can help alleviate assessment stress. 

I learned that online students need access to student programs outside the regular 9am-5pm hours. 

I learned that the key difference of collaborative learning and cooperative learning is that students are still individually graded in cooperative learning. 

I learned that Media Access Generator is a great software for closed captioning. 

I learned that WAVE is a free tool to check images and web pages, accessibility.