The delivery of student services is essential to the enrollment and retention of students. Those professionals working in the area of student services need to be current on what services students are seeking and how they can best be delivered. This group is for student services professionals who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing education landscape. Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance.
Students are more intrigued when they hear real-life experiences. It is important to be honest about your decisions and your reason for sticking with your goals.
Creating a vision with the student will encourage them and give them hope for what's to come in the future.
It is essential to learn each and every student as an individual, along with their learning skills. Not everyone will learn or grasp information the same way. So, instructors must remain versatile in their classroom.
Everyone should feel welcome and comfortable in order to enhance their learning experience.
learning the students why will help you guide them.
Getting to know them helps to understand their priorities and you are able to assist and mentor them through their educational journey.
It is important that each person at our institution be on the same page with customer service. We need to put the customer (student) first and make sure that we giving them our complete attention with each interaction.
Orientation is a crucial component of the academic experience. Students should leave feeling engaged, well-informed, and prepared for success in their classes. engaged, informed, and set up for success in their class.
By reading reviews we can improve and attract new customers
When a client is treated badly, the echo is bigger than when they are treated well.Just like if you treat it well you will have a customer for life.
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Career Ed Lounge is embedded in over eighty professional development portals serving the career and technical education community. Performance Groups in the Lounge are integrated with related learning opportunities offered on these portals. With a few exceptions, Performance Groups are also publicly available to any member of the Lounge to maximize peer-to-peer learning and performance outcomes.