Change is a constant in field of education.  The ability to plan strategically is critical if one is going to be competitive and contemporary in today’s environment. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 

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Everyone has a creative side | New blog by Brandi Adler

Everyone has a creative side. Given the right tools anyone can be creative or imaginative. You may have to find the technique that works best for you whether it be writing, visual or based off of othe...

Realistic Approach | New blog by Brandi Adler

There are numerous ways to approach a problem and solve the situation. always remember to do your research and listen to your team. Never jump the gun to just get an answer

Progress | New blog by Brandi Adler

Waying out all the important factors in a situation with a clear and positive approach will more often than not lead to better results

CI104 | New discussion by Michele Schwien

 It is not enough to survive putting out fires; the goal is to thrive (minimize firefighting) and stay ahead of the game. 

CI103 | New discussion by Michele Schwien

Use multifaceted approach to spark creativity. 

CI102 | New discussion by Michele Schwien

Consider the type of problem that needs to be solved when devising the plan for resolution.  

CI101 | New discussion by Michele Schwien

Take multi-faceted approach to problem solve. 

Good solutions come from open techniques | New blog by louise foley

Oftentimes the best solutions come for the most unsuspected places and people.  We need to open our minds to working with others in a judgement-free environment.  Some would disapprove and c...

Deferred | New blog by Michael Molina


Are you up to the Challenge? | New discussion by Jessica Suito

As showcased on the training course, a sound strategy fosters significant structural change, a shift in the way organizations do business. Are you ready to navigate resistance and completely implement...