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Learned some new tips on how to respect when we call prospective students. I wasn't aware of some dos and dont's.
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Having financial aid explain the students options is the best practice for us in Admissions so we can provide the best information and refer to the right dept.
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This can be a tricky topic but the training guides us to stick to the facts to avoid any confusion.
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This training is very informative and I feel its going to build trust with prospective students so that feel that they can make an informed decision
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finances are very important and therefore should be explained throughly
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Things can get confusing when you explain material to a prospective student, so it great to not only explain but give them something in writing to help eliminate any confusion.
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Ferpa is so good so it protect s the students confidentally. Keep everything private helps the student feel comfortable about their education.
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It is always better to do the right thing in all you do in your workplace. It helps the enviornment work efficently and it helps the prospective student believe in the service being provided.
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I feel that it will help benefit not only the student but the college because it will build good business plus trust within the campus.
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I really think that it is extremely important for all the Admissions staff to be informed on changes, and or regulations. It allows us to be well prepared for any questions that might arise from the public. Many changes are coming and will continue to come. Preparation is the key to success.
Yvonne Admissions Concorde