Scenero: Our school collects an interest card from a Junior in September. We tell the student that we will contact them next summer. Does the clock start ticking when we contact the student again or when we collect the request for information?

If a student is not interested in one of the programs offered by my college can I suggest another school to the student? "Check with ABC school, I think they offer that."

In the sample question it said that the student was unable to pay her loans because she did not make enough in her job to pay them. This happened to a friend of mine who went to a school in another state. Do regulations prohibit offering classes to students to get financial aid if the chances of getting a job that will provide enough income for them to repay the load are low?

I have a friend who is a Licensed Independent Social worker and is interested in offering online CEU classes. What governing bodies should she consult prior to launching her classes?

I talk to students in the High Schools, but my job is just to collect interest cards. Sometimes students have questions that I cannot answer for them because I am not their Admin Rep. Usually I tell the student to ask the Admin Rep for the program they want to enroll in. Is that sufficient?

When I am out in the high schools, I occasionally encounter teachers or guidance counselors who have complaints about another school. I usually advise them to contact the OACCS and let them know what happened. Is this the best thing to do in those cases?

I am wondering what other training tools are available to new Agents?