The 3 levels of knowing how to listen and I learned to know how to get to know people according to each situation and for this repeating, rephrasing and reflecting are the principles to take into account to understand each person

These principles are very elementary to be able to identify and treat each of the students better and in a very holistic way to manage each person efficiently and effectively

I am very happy with this admissions course because it will help a lot in my expectations of professional development