This module could not be more dated.  Michael Critelli hasn't been CEO of Pitney Bowes since 2007, so it tells you how long ago this content was updated.  The "four" generations doesn't include any useful information about Gen Z, which makes up a huge portion of new students at this point since they are of college age.  I can't believe this goes over people born before 1945, but doesn't review those born after 2000.  Useless.