I have learned that the instructor and his interaction with the online students in the CMS is going to be critical to the success of the program.  Just like in the classroom a failure to control the discussion, direction, and tone of discussions will result in poor learning outcomes.

The structure of the class chat sessions, the administration, and the follow up will be critical to ensure the appropriate learning environment is established.  The daily administration of the course in conjunction with the instructor's involvement/control/follow-up will ultimately determine the success of the online program.

The online learning process requires that the course author creates a structure and learning process that utilizes all of the elements fo ensure student success.

The administrator of the course must ensure there is an adequate timely technical and course content support system in place.

The instructor is not just familiar with his subject matter but is also fully comfortable with the CMS and in organized and stays on all of the administrative requirements of the system.

The student must participate in all activities and the system must force them to interact on a regular basis.