@fglass :  I hear you!  Sometimes it seems as if students feel entitled to a good grade, just because they are in a class.  Honestly, I address this on the first day, but in a positive way.  I ask them who's responsible for their grade.  I let them tell me that it is up to themselves.  I also let them come up with what they need to do in order to succeed.  We even go over grades, and what constitutes an A versus a C.  I do have them sign a form saying they understand the syllabus, and are responsible for their success… >>>