Was pretty new information to me with differences between students (noisy, disruptive, quiet, etc) and how to manage them in e-learning settings.

I've learned the importance of online presence and proper self presentation and self identification. Student must always feel seen and be able to reach out with any concerns but be able to follow set rules and directions.

The main priority is to be familiar with CMS of the organization, proper navigation and expectations from Program Director (deadlines, announcements, grading, penalties, etc). For many adults students it is hard to navigate and emerge into online learning and it is important to keep them engaged and supported.