Tanith Barcroft

Tanith Barcroft

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This tutorial taught me some techniques for active listening. I am currently reading a book entitled "Listen to Succeed - How to identify and overcome barriers to effective listening". Effective listening ensures that communication is a two-way transaction. Listening is one of the most important interpersonal and business skills. 

Emotionally charged situations make it difficult at times to listen. During these times, effective listening is even more important. According to Chapter Three in the above-entitled text, barriers to effective listening include: Emotional triggers; performance anxiety; hit-or-miss listening; language; lack of focus; judging and weighing; and power and control.

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