For me, this is a good reminder about how to communicate online and which characteristics to foster and encourage in my students.  It's a good reminder to look at their motivation and consider that before I respond to their communications, especially those that are not positive.

It is hard to convey tone when communicating online.  I try to ask questions that assist the students to meet the objectives, such as can they find some research that supports the ideas they present, can they list examples, can they identify a way that this will be pertinent tot their practice.

Right now, when the whole world seems to be "remote," it's more important than ever to understand the difference ways to use technology to interact with students.  This module has made me think about how to implement a multi-modal approach and to get feedback from my students, so that I am using the most effective tool or tools - what is most useful for my students, no necessarily what I THINK is the best.