I learned that meetings and ongoing trainings helps in staying on top of any changes that may take place.

I learned the importance of advising the student about the resources and academic resources within the school that is available for them to use.

I learned that it is important to have answers ready to questions that may be asked by the student also building rapport when having conversation with that student to prepare the completion.

I learned the importance of Admissions representative training and how this knowledge can apply. The institution must also be meeting regulations and certain standards.