Patricia Scales

About me

I've been a career educator for over 20 years. I currently serve as the Academic Coordinator for Brookstone College of Business and continue to be active in the classroom as a Business Instructor. My motto is "A student doesn't care how much you know, until they know how much you care." I was honored to receive the Career College Association National Teacher of the Year award in 2001. I just love teaching!

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Patricia Scales

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Student Retention

Hi Joseph, Every employee is responsible for helping the student to succeed. Patricia Scales

Patricia Scales

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Customer Service

Hi Ulises, Having a good rapport with students is certainly a way to offer superior customer service. Patricia Scales

Patricia Scales

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Customer Service

Hi Angie, Students need us, and we must provide impeccable customer service to them in every way. To a lot of our students we are everything to them. Patricia Scales

Patricia Scales

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Student Retention

Hi Lyle, It certainly is everyone's responsibility to help manage retention. It takes a village to work retention. Patricia Scales

Patricia Scales

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Making Students Active Learners

Hi Pamela, I normally lecture first in my computer labs, show my students the various concepts, and then let them perform the various concepts based on my lecture and demonstrations. Patricia Scales

Patricia Scales

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Critical Thinking Activities

Hi Jonathan, Awesome! Students will better know how to tweak their cover letter and resume from having done an assignment as such while being in college. It takes tailoring your resume and cover letter to the job posting to better compete with others. Patricia Scales

Patricia Scales

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Critical Thinking Activities

Hi Jan, I love it! This type of learning certainly gives the students a dose of what it is like in the real world. This better prepares a student for the workplace. Patricia Scales

Patricia Scales

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Customer Service

Hi Rocklan, I love your bottom line! We can not always please our students, but we can certainly help them achieve success!! Patricia Scales

Patricia Scales

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Making Students Active Learners

Hi James, Sharing how the lesson relate to the real world certainly adds more excitement in the classroom. Allowing your students to tell/share adds excitement as well. Patricia Scales

Patricia Scales

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Maintaining a professional image

Hi Vallene, You are on point! Our students need role models not additional friends. Patricia Scales

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