Presence is important in online learning. Support is a key aspect of presence. Students need to know that they are supported during this time and there are key ways to do so. It is important that we project our authority through highlighting our credentials, experience, and achievements so that students know who we are and feel we are qualified to do the job. Additionally, developing a good rapport with students will ensure that an instructors presence remains felt throughout the duration of a course/class. 

I found it extremely important that we ensure that we understand the instructional and technical support aspects of being ready to teach online. Teachers and students need to be understand the structure of instruction and how it will look in the CMS. Teachers and students also need to have the technical aspects needed to be successful in the online learning environment. Support resources needed to be identified early on and the information made readily available to teachers and students if needed.