It was an interesting experience.  I am already doing ED104 material in the classroom.  A few of the situations I have not experienced yet.  I believe proper advance planning and prep will address most future issues and the way in which they will be handled.  I especially enjoyed the Harvard Business videos.  Lots of good reminders of what TO DO and what NOT TO DO!  In the business enviroment, I received much of this type of training over 15 years ago.  The material is very similar to what I have been exposed to.  The only real difference is that this information has been… >>>