In addition to knowing the terms and definitions guided by the CIE, knowing the processes and documents necessary for the admission process, knowing the institution is sine qua non for dialoguing with prospective students.

With this module I learned that the role of the Admission Agent is very responsible and their knowledge extends to all areas of the institution, therefore, it is beneficial to have a good resource notebook and always work with a checklist and updating the information to be passed on.

Despite having experience in higher education in another country, this course has allowed me to glimpse the regulatory nuances of independent postsecondary education in Florida and the sources and references for continuous study and improvement.