I view orientation as the initial impression stage. I believe a strong mentoring framework is even more critical. You have to give the learner a reason for coming to school.

Are we really concerned about retention or are we more interested in improving our financial profile? Seems like retention has received a lot of attention since attrition has been increasing.

This module seems to focus around ground based courses. I would suggest it include online and hybrid methods. Nearly all progressive organizations have a hybrid component to their courses. Teaching online requires the instructor and the learner to be disciplined, communicate and very carefully structure/organize the course and assignments.

One real key point that should be included and emphasized is when crafting the course and program as well we cannot forget that students get bored very quickly with death by powerpoint presentations. We must develop the course to include practical application and with as much student participation as possible. In the future, participatory learning will be critical.