It is important to provide great customer service everyday. 

Communication and reaching out to the students to identify their needs with technology. 

It is essential to get to know the students, how they learn, what are their life experiences and build from what they have learned through assessments and testing

It is essential to recognize to understand the language to promote the best way for the student to communicate.

Remembering that each student brings with them their cultural differences and to make sure to use inclusive language 

I have learned that each individual thoughts are important as well as their preceptions.