About me
John Hargiss
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Discussion Comment
In examining the support role of online instructors, the issue arisies of how to separate out computer technical issues with those of course subject matter. Some students experience remedial PC-related problems with applications, audio or video issues and the like, well outside of the purview of the instructor. In such instances, the student should be directed to the institution's technical support department for trouble shooting and resolution (assuming there is an adequate tech support capability). However, if the student encounters a simple navigational issue that the instructor can quickly resolve, it may be best to direct the student around the… >>>
I completed the first course and found it to be useful. Some of the material was tryly '101' material but other subjects, such as the use of multimedia in the virtual classroom made me realize that I need to add a bit more 'sizzle' to some of my courses. i put myself in place of the students and could see that they may view the virtual classroom as lacking some stimulation (via video clips, personalized video message / lectures, etc.).
John
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