The importance of knowing regulations and guidelines

In this module I've learned the importance of knowing your institution. From the programs and courses, to academic assistance, career services, etc. It's important to know how your institution operates so you can translate that to the prospect student. 

In this module I learned the importance of having a check list ready before interviewing a prospect. 

I'm new in the college admission game and this module has been very helpful. It teach me the importance of knowing your institution's policies, procedures and catalogue.