The records management systems really stood out to me and I recognize reasons that filing by student name can be affective. I also recognze how filing informaion by assignment type will also be beneficial... 

We can compensate for non-verbal communication that is lost through on-line instruction by using color, bolding and underlining in our postings. 

Instructors do not have to dominate the discussion in order to make our presence felt. 

Students are more successful and compfortable in the onlne learing environment when they are sure that they will have the learning support they need from their instructor and the technical support they need also.