The yearly review and acknowledgement of the FERPA rules is important both for th student and the institution.

I learned some good tips to follow-up on students without being overbearing

Ensure you have a list of benefits and attributes of your institution that you can readily access to relate to prostective students

It is important to listen to the student needs and not make assumption based on previous experiences.

I will use this information to create a prospective students initial intake checklist for my admissions team to use

It is important to understand the generational differences of our students to improve communication and enable effective teamwork