It's not just a place that we work for. Understanding the background and mission of our institution can only help in executing our duties as representatives of the company.

We have to understand how important it is to have complete and accurate paperwork. It is easy to get caught up in focusing on just enrolling and forget that our paperwork must be in order. One mistake on our paperwork can cost our company a huge dollar amount in fines or other penalties.

From what I have seen thus far; this seems to be what most reps that have been in the business for some time. Sometimes we get away from the basics that we learn when we first start. Training is essential when it comes to admissions and we all could use a dose from time to time.