It happens where a student who is not terribly proficient in English will exhibit symptoms of boredom. I've learned that it's not boredom as much as confusion. Imagine being in a situation where everyone around you is speaking a foreign language that you don't understand. Sorry to say this, but it sometimes happens that a student will slip through the cracks of screening. This can be a very difficult situation for both student and instructor. I've had to identify these students with program directors and find out how they want me to proceed with them.

Hi, wondering how other instructors deal with various skill levels when students are enrolled in a class. For example, I'm teaching an MSWord 2010 course with several students who have already had experience. Granted, I have plenty of things to show them that they don't know, but they tend to get bored going through the first few chapters. Any tips on what to do with them?