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I have found that rewarding employees for the work they have accomplished can be very important. Prior to this course I had always let the employee know that I appreciate everything that they do, and that they are doing a good job. I find this gives the employees a better feeling about what they have done, and that what they do, is getting noticed. What I did learn, is that by creating a safe enviroment, it will give the employees a place to get away and vent frustration.
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As a new manager, I try to ensure that all of my instructors have everything that they need in order to do their job successfully. What this entales is if they need supplys I make sure that they are available, or if there is student issues, I will either guide the instructor to how to handle it, or I will call the students to my office to rectify the issue. In other words, I let the instructor have control of his class, but if it is something that is beyond his reach, that is when I will correct the problem.… >>>