Consistent engagement with online learners can help improve learning outcomes 

Students may need more technical support that I originally considered. I have learned a lot through these courses in regards of how students learn and their needs 

Effective communication is essential to reaching our students and improving teaching skills 

Students learn in many different ways with different methods. Its good to stay on top of the different methods of teaching as the population changes. 

.

synchronous discussions are best when used one on one, rather than groups 

Students need to know a little about their instructors qualifications and professional experience in the subject matter they are going to teach 

Being fully prepared for your students will help them in their success 

Great research on online interacting. I know that I will need to sharpen my communication skills and use care when communicating with my students. We need to be approachable and safe as instructors. This is now a bit trickier to do in an online environment. 

Sharpening online communication and verbiage is essential in a professional and instructional setting. Misinterpretation and tone can be a problem for students to faculty and vice versa. Communication style and tone will need to be set by the instructor and follow up by example.